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Last updated: 07/08/25 This Privacy Policy explains how we collect, use, and protect your personal information when you interact with Victoria Mackie services, including our website, online offerings, and communications. We are committed to respecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 1. Who We Are Business Name: Victoria Mackie Email: [email protected] We are the data controller responsible for the personal data you share with us. 2. Information We Collect We may collect and process the following types of personal data: a) Personal Data You Provide Contact Data – e.g. name, email address Health Information – if you voluntarily share information relevant to your participation in yoga or movement practices (e.g. injuries, conditions) Transaction Data – details of purchases (classes, courses, or events) Marketing Preferences – whether you’ve opted into our newsletter or updates Communication Data – feedback, surveys, messages, or responses to inquiries b) Data Collected Automatically Usage Data – how you interact with the website (pages viewed, time spent, etc.) Technical Data – IP address, browser type, device information, cookies c) Third-Party Payment Processing Payments are processed securely through Stripe. We do not collect or store your full payment details. 3. How We Use Your Information We process your personal data to: Deliver classes, courses, and digital content Send relevant updates, newsletters, and marketing (if opted in) Manage payments and bookings Respond to your enquiries or feedback Improve our website, services, and communications Comply with legal and tax obligations 4. Legal Basis for Processing We process your data under the following lawful bases: Consent – for marketing, newsletters, and optional health disclosures Contract – to provide services you've purchased Legal Obligation – e.g. tax or financial records Legitimate Interest – e.g. improving services, basic analytics 5. Sharing Your Information We only share personal data when necessary with: Payment processor (Stripe) Email or booking platforms (e.g. email marketing tools) Legal or regulatory bodies (only when required) We never sell or rent your data to third parties. 6. Your Rights You have rights under UK data protection law, including to: Access the personal data we hold about you Request correction or deletion Withdraw consent at any time Object to or restrict certain processing Lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk) To exercise any of these rights, email [email protected] 7. Marketing Preferences If you opt in, we may send you emails about upcoming classes, events, or resources. You can unsubscribe at any time using the link in our emails or by contacting us directly. We will retain a minimal record to ensure you are not re-added to the list accidentally. 8. Data Security We take appropriate technical and organisational measures to protect your data. However, please note that data transmission over the internet is never fully secure. Any health or sensitive data shared with us is handled with strict confidentiality. 9. Data Retention We only keep personal data for as long as necessary: Email list: until you unsubscribe Client records: up to 7 years for tax and legal purposes Health info: for the duration of our working relationship, then securely deleted Usage data (anonymised): may be kept for analytics purposes 10. Cookies and Analytics This website may use cookies or similar technologies to enhance your experience and collect basic analytics. You can manage your cookie preferences through your browser settings. 11. External Links Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. 12. International Transfers We may use tools or services that store data outside the UK or EEA. In such cases, we ensure appropriate safeguards are in place (e.g. standard contractual clauses). 13. Policy Updates This Privacy Policy may be updated from time to time to reflect changes in legal requirements or services. The most recent version will always be available on our website. Contact If you have questions or concerns about this Privacy Policy or how we use your data, please contact: Victoria Mackie 📧 [email protected]